Contact Ivy

Purchasing and account help

For CNY purchases, payment questions or access issues, contact Ivy.

Email: Ponypassuscpa@163.comWeChat: PonypassUscpa

Please include your Ponypass sign-in email and order ID, if you have one. Do not send passwords or card details.

1V1 Consultation with Ivy

$99 USD / hour online, or ¥600 CNY / hour paid directly through Ivy.

For CNY payment, contact Ivy using the email or WeChat above. For online USD payment, purchase consultation hours below, then contact Ivy with your order ID to arrange your appointment.

Purchase consultation hours